Legal.
  • We invest heavily in new R&D to create new and exciting products for our customers.
  • We will prosecute, to the full extent of the law, and recover all damages, from anyone found copying our designs and infringing our Trademarks.
    • All our Designs are Design Registered.
    • We own a large number of Trademarks.
    • For details please contact 01325-327221.
  • Technical Files
    • The Specification Sheets shown on this web site remain the property of Spirit Fires Limited.
    • Specification Sheets are provided to allow customers to check dimensions and technical requirements.
    • Specification sheets must not be copied or distributed without the permission of Spirit Fires Limited.
  • Online Sales
    • We will not allow any Company to advertise or sell our fires online.
    • We will not allow anyone to display our images online without prior agreement.
    • Use of images on a web site is chargeable at a rate of £100/year per image.
    • All CVO products and images must reference the CVO Product name and Company Logo
  • CVO Image Rights
    • The images on this web site remain the property of Spirit Fires Limited.
    • Any images presented in CVO promotional material remain the property of Spirit Fires Limited.
    • Use of our images is restricted to written authority by Spirit Fires Limited.
    • To request permission to use any of our images please contact our head office on 01325-327221.

Privacy Policy

The following is for guidance only and does not affect the Terms & Conditions.

Spirit Fires Ltd are committed to protecting your privacy. We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes only. We are committed to keeping your confidential information exactly that - confidential.

Please read on for more details about our privacy policy.

What information do we collect?
When you register with Spirit Fires Ltd we will collect your e-mail address. We may also keep a record of which products and services you are interested in. We also monitor traffic patterns and site use.
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries.  We also request your telephone number, which allows us to contact you urgently if there is a problem with your order. We will communicate with you by e-mail, telephone or letter.

When you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.

How do we use the information?
At Spirit Fires Ltd the information we collect about you is to make sure that the information or offers that we send you are relevant to you - we don't want to waste your time by sending you information or offers which you will not find interesting.  We may use the information we collect to occasionally notify you about important functionality changes to our web site, new  products and special offers.  We will not sell, rent, share, trade or give away without your permission any information we hold about you.

Your rights
You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected

Your consent
By using our Site, you consent to the collection, processing and use of this information by Spirit Fires Ltd

Changes
Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Cookies
We do use 'cookies' which are small pieces of information that are stored on your computer's hard drive by your browser. These allow Spirit Fires Ltd to recognise you and to provide features to make your use of the Site easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser

In Summary
We are completely committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at [email protected] as we value your opinions.

Further information
For further information regarding all aspects of Spirit Fires Ltd with customers please see our full Terms and Conditions.

We are a UK manufacturing Company with a wide range of heating products available for both domestic and commercial properties, with and without a chimney. We have solutions for Gas, Electric, Bio-ethanol and Wood Burning. Our unique range of products is available to purchase direct from the factory for shipping Worldwide. We also have a network of Installers across the UK who can install our fireplaces. Direct from the factory we have both Retail Sales and Trade Sales. To place an order or to discuss setting up a Trade account call sales on 01325-301020, Monday to Saturday, 9am to 6pm. Included in our range is the only open flame flueless gas fire available within Europe, CE approved, winner or Interbuild Energy Efficiency Award and Homes and Gardens Design Award.

FIREPLACE BROCHURE

FIREVAULT
Fireplace Showroom
Unit 4, Beaumont Square
Newton Aycliffe, Co Durham
DL5 6XN, United Kingdom
Monday to Saturday
01325 301020

Spirit Fires Ltd, Unit 4 Beaumont Square, Newton Aycliffe, Co Durham, DL5 6XN owns the CVO Fire, Spirit, FireVault and EasyFire brands (Registered in the UK, 06115228)